Ticket Information

Order Online

When single tickets are on sale, simply click the TICKETS button by the performance you wish to attend.


Order by Phone

Call 215.898.3900 and use your American Express, Visa, MasterCard or Discover to purchase tickets.

BOX OFFICE HOURS:

September through May 21
Monday – Friday · 10 AM to 5 PM
Saturday · 12 PM to 5 PM

 

May 22 through July 3

Monday – Friday · 10 AM to 5 PM

 

July 5 through September 3

Monday – Thursday · 10 AM to 5 PM

 

The Box Office is also open two hours before show time for in-person service only. The Box Office remains open through intermission for Annenberg Center performances and for 30 minutes after curtain for ticketed guest and student events. The Box Office is closed on recognized University holidays.

 

Order by Mail

Annenberg Center Live Box Office
3680 Walnut Street
Philadelphia, PA 19104-6219

If you are paying by check, please make it payable to the Annenberg Center for the Performing Arts.


Order in Person

Tickets for all Annenberg Center performances may be purchased by cash, check or credit card at the Annenberg Center Box Office during regular Box Office hours or two hours before a performance. When purchasing at the Box Office window, please arrive early.


Box Office Policies

REFUNDS · The Annenberg Center does not issue refunds. All ticket sales are final.

EXCHANGES · are limited and subject to a fee. Subscribers receive free unlimited exchanges in-person, over the phone and by mail. Subscribers must present their original tickets in order to redeem their new tickets. All other ticket holders may exchange tickets for a $7 processing fee per ticket. In order to exchange tickets, tickets must be presented to the Annenberg Center Box Office at least 48 hours prior to the performance. If the new tickets are more expensive than the original tickets, the ticket holder must pay the difference at the time of the exchange. Exchanges are based on availability and some restrictions apply.

RECEIVING YOUR TICKETS IN THE MAIL · All tickets purchased within nine days of the performance date will be held at the Box Office. Patrons are required to show a photo ID at the window to redeem their tickets.

FEES

ACCEPTABLE FORMS OF PAYMENT · The Annenberg Center accepts Visa, Mastercard, Discover, American Express and checks made payable to the Annenberg Center for the Performing Arts. Personal checks require 10 business days to process and are accepted only for events taking place 10 or more days after the date of purchase. Tickets will not be distributed until the check has been cleared. Though cash is accepted at the Box Office window, the Annenberg Center discourages mailing cash for ticket purchases or exchanges and is not responsible for cash that is lost or stolen during transit.

STUDENT TICKETS · Students must show Student ID when purchasing tickets at the Box Office. Students who do not have a Student ID will be charged full price for their tickets.

ACCESSIBLE SEATS · Accessible seats are available for people with mobility disabilities and their companions. People who use wheelchairs or other mobility devices, and people who cannot climb steps or walk long distances are permitted to purchase accessible seats. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot lie safely in the aisle are also permitted to purchase accessible seats. Please mention any specific needs when purchasing your tickets.
» View Additional Accessibility Information

 

PERSONAL CARE ATTENDANT TICKETS · We provide complimentary admission for government-funded or paid personal care attendants (PCAs) whose attendance is required to enable those with severe disabilities (i.e. individuals requiring around-the-clock assistance) to attend events. Depending on the event and the location of the ticketed patron’s seat, the PCA will either be provided a seat or will be directed to a location nearby where they can stand (which may or may not include a view of the event). Any request for a complimentary PCA admission must be made when purchasing the patron’s ticket by calling the Box Office at 215.898.3900.  » View Additional Accessibility Information

EVENT CHANGES/CANCELLATION · Artists and programs are subject to change. If an event presented by Annenberg Center Live is cancelled or changed, information will be posted on the Annenberg Center website and included on the Box Office introductory phone message. Should the University of Pennsylvania or the City of Philadelphia suspend normal operations, then all events at the Annenberg Center will be cancelled and the building will be closed. This applies to all performances, rentals, rehearsals and other booked events. We encourage you to provide your name, address, phone and email address at the time of purchase so that we may contact you in the event of significant changes.

TICKET DONATIONS · If you are unable to attend a performance, ticket donations are gratefully accepted for upcoming performances. To donate your tickets in person, bring them to the Box Office any time before the show. To donate via phone please have the tickets in hand and call before 6 PM on the last business day before the show.

» View our Theatre Policies